Warranty and Replacement

This section outlines the warranty coverage and replacement procedures for products purchased through bricolinea.com. It explains what is covered, how to request warranty assistance, and the conditions under which replacement or repair may be offered.

Warranty Coverage
Products purchased on the Website are covered by the legal warranty of conformity applicable to consumer goods. This warranty ensures that the product:

  • Corresponds to the description provided at the time of purchase

  • Is suitable for the purposes for which similar products are normally used

  • Possesses the quality and performance standard reasonably expected

If a product does not meet these expectations due to a manufacturing defect or inherent fault, the customer may request assistance under warranty.

Warranty Period
The warranty coverage begins on the date of delivery. The duration may vary depending on the product type and applicable consumer protection laws.
Proof of purchase (receipt, invoice, or order confirmation) is required to access warranty support.

What is Covered
The warranty applies to defects that:

  • Originate from manufacturing, materials, or workmanship

  • Become apparent during normal use of the product

Depending on the assessment, we may:

  • Replace the defective product

  • Repair the defective product (if applicable)

  • Provide a partial or full refund if repair or replacement is not possible

What is Not Covered
The warranty does not apply to issues resulting from:

  • Incorrect or non-recommended use of the product

  • Improper installation, misuse, or negligence

  • Accidental damage caused by user or third parties

  • Normal wear and tear

  • Unauthorized modifications, repairs, or alterations

Additionally, consumable materials or components subject to routine wear (e.g., batteries, seals, abrasive parts) may not be covered.

Requesting Warranty Service
To file a warranty claim, please contact us at:

Email: info@bricolinea.com

Include the following:

  • Full name and order number

  • Description of the issue

  • Clear photographs or videos documenting the problem

  • Confirmation that the product has been used in accordance with its intended purpose

Upon receiving your request, we will acknowledge it and provide instructions for the next steps.

Inspection and Evaluation
We may require the product to be returned for technical inspection.
If the defect is confirmed as covered by warranty, we will proceed with repair or replacement at no cost to the customer.
If the defect is determined to be outside warranty terms, we will notify you with the available options, which may include paid repair or return of the product.

Replacement Conditions
A replacement product will be:

  • The same model and version, where available

  • A model of equal or greater value, if the original model is no longer available

If replacement is not possible, a refund may be issued.

Shipping Costs
If the warranty claim is approved and the defect is confirmed, shipping costs for the return and replacement will be covered by the Company.
If the claim is not approved, the cost of return shipping may be charged to the customer.

Legal Rights
This warranty operates in addition to any statutory consumer rights you may have under applicable law.
Nothing in this policy limits or excludes those rights.